1 reviews | Active since May 2016
Nedbank Deducts Money After Spending
<p>So i had a money in my Nedbank account and i ususally swipe my card as well as draw from ATMs from time to time. All nedbank customers know that your ATM slip show the money available to you and the reserved some which we wish we still had to use at our disposal. Weeks after i had left my "available" amount at a very low number, Nedbank automates a call to me saying my account owes money. After checking my bank statement, i see that i have been swiping while my account was in arrears, which is funny to me because im a student and i don't have any over draft facilities ... How do they get away with showing me that i have money in my account while i don' and expect me to manage my finances correctly if they show incorrect information on my ATM slips... worse off the ATM slips and bak statement speak two different amounts on the same dates . Is anyone else experiencing this unjust service from the ke yona bank of South Africa ? #Concerned Citizen</p>
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
