CS
Chantalle S

1 reviews | Active since Mar 2013

12 Apr 2022, 11:28

Nedbank deceased estate's pathetic service.

Absolutely no assistance from Nedbank deceased estate department. There is no contact telephone number for them and the they never reply to emails sent. My late father was over the past ten years a loyal Nedbank customer . Nedbank was happy to have his investments while he was alive , now when we are in need to settle debts left behind they do not even bother to reply to emails sent. The estate has taken just on two years to wrap up with Nedbank been the only one holding the process up and not paying our funds over into our executor's account. The fact that you can not speak to someone telephonically is pathetic , I've tried the call centre on numerous occasions and even out of desperation tried the branch where the investment was opened , needless to say this was a waste of time. I certainly will not be making any further use of Nedbank's services and caution anyone else to think twice.

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