Nedbank: Debt Review issues.

I am currently under debt review. I have multiple accounts in which all of them have been reducing and some have dropped by 20K even while my Nedbank account has gone up by almost double.

Nedbank have also handed my account to their Attorneys (HP Attorneys) HP attorneys used to call and threaten about non payments(They have no record of any payment) even after mentioning that I am under debt review, eventually one of their callers were able to come up with a so called payment arrangement and follow the arrangement based on what the actual amount that my debt review company has been paying, this also means that they do see the payments coming through.

Overall Nedbank has cancelled my debt review, while all my other accounts are fine and are reducing rapidly. My debt review company simply asked me for a statement as HP attorneys will not take their calls to deal with my account. I have asked HP attorneys for these statements which caused my debt review to be cancelled from Nedbanks end, I have been waiting for this for months. Finally I started a chat with Nedbank to ask for this, and I see that I am being put through to every department possible, waiting about 15 minutes at a time to speak to somebody. Each person says that they can not help me.

From what I see, Nedbank has made it difficult for me to resolve anything with the debt review. They want me to pay an impossible amount in order for me to be back under debt review. Their interest is more than double the instalment that my debt review company is paying. I feel trapped by Nedbank as I can not get a large amount of money to cover what they are asking. Nobody from Nedbank or HP Attorneys can provide me with any statements proving where I should not be on their debt review program.