SW
Shanay W

1 reviews | Active since May 2016

27 May 2016, 12:50

NEDBANK DEBT REVIEW DEPARTMENT - POOR SERVICE

<p>AFTER SENDING NUMEROUS EMAILS TO THIS DEPARTMENT FOR ALLOCATION OF MY PAYMENT TO THEM, TAKING TWO WEEKS TO FIND MONEY THAT WAS DISTRIBUTED TO THEM, YET EVERYTIME I GET NOW WAIT ANOTHER 3 - 5 WORKING DAYS. WHAT **** IS THIS, SENDING EMAILS FROM THE 14.05.2016 AND WE ARE NOW ON THE 27.05.2016 - WHERE IS MY MONEY NEDBANK DEBT REVIEW DEPARTMENT. </p>

0
Replies (2)
Nedbank
Nedbank's reply27 May 2016, 14:39
Official

Dear Shanay,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team

SW
Shanay W's update01 Jun 2016, 11:32
Reviewer Update

Thank you very much i have recieved the refund