MB
Mpho B

1 reviews | Active since Apr 2013

08 Jun 2016, 07:14

Nedbank debitted twice R6200.00 intead of R3100.00 PER MONTH & now 7 Debits ORDERS got rejected in my Acc

<p>Im so ****ed off with Nedbank, i took a loan with them and i was never happy with the charges still i got and now they again dissapointed me by debbiting twice the amount OVER R6000.00 and that affected my debit orders. Now over 7 of my debit orders got rejected because of this .</p> <p>They phoned on the 20th of May and they said their System had an error and it never debitted on the 1st as it was suppose . Then the following day they sent me an SMS saying they will debit double and i phoned back to explain ist tottally impossible as i cant afford that and the Consultant said its ok i should ignore that they will debit the normal amount month end of June. No this?? I cant believe this ? ?</p> <p>I want my money back and they must please give me the Settlement amount for this R80000.00 loan as i want this night mare to end???</p>

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Replies (1)
Nedbank
Nedbank's reply08 Jun 2016, 07:46
Official

Dear Mpho,

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team