1 reviews | Active since Dec 2016
Nedbank debiting account without my approval
<p>Nedbank started debiting my account a few months ago but I had not approved any such debit going off on my account. I contact Nedbank and they gave me a reference number that I could use in conjunction with this matter, the reference number is 167311. </p> <p> </p> <p>I was asked to go do an affidavit and sign my signature on paper 10x and send it through to them. I did this and sent it from 2 different email address to ensure that the email went through but to my dismay Nedbank told me that they did not recieve any emails. I went to the Jubilee Mall branch and they have been asking me to resend the same paperwork over and over which I have done but I have still not been assisted.</p> <p> </p> <p>I need to stop these debit orders urgently, an amount of R1000 every two weeks is a lot of money and I have not approved the debits on my account. I am really disappointed with such bad service, I have phones, emailed, even visted the branch and still I have not been assisted.</p> <p> </p> <p>Please do get back to me , my name is Joseph Mthombeni and my contact number is ********** 026. You can also reach me on my partner's contact details, I am using her account to report this matter.</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
