1 reviews | Active since Jun 2015
NEDBANK DEBITED ACC TWO WEEKS EARLY WITHOUT NOTICE
I have a loan through Nedbank. Come beginning of December every year, Nedbank send an sms stating that they intend debiting your account on X date (almost two weeks earlier than usual). I then contact Nedbank and say not to, as I only get paid on X date (earlier because of Christmas) and then they debit my account on that date. Well today, and without notice, they debited my account. Unfortunately I only get paid end of next week, so this has left me EXTREMELY short until then. Thank goodness for medical aid refunds due to me. <br> <br> Fortunately this is my last Christmas with Nedbank debiting my account as my loan is almost finished. I will never go back to them again for a loan. Other banks still debit on the usual date, regardless of it being Christmas. But Nedbank is a totally different story.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
