NEDBANK - DAY TIME *********

I opened this PAY AS YOU USE account in order to gather information if a move was worth my effort. since then i have been highly dissatisfied. when i signed up i was not advised having my card delivered via courier had a charge (mind you other banks do it for free). so i was charged R160 which i was not able to contest as all agents i spoke to gave me the same story. YET when i selected the courier option no charge note popped up. then i was told this was supposed to be confirmed via telephone by a nedbank agent. i not once received any calls after opening the account. the card was delivered to me and then later all the charges appeared.

it then gets even better, again i state - PAY AS YOU USE account. Come 01.02.2021 i get charged a monthly charge fee of R185.00. First im told it was an error, next time i call i am told its an annual fee for having a cheque card instead of a debit card!!! Wake the **** up nedbank - your advertising and bank charges breakdown for 2021 clearly states free gold cheque card.

after both those problems, i asked for a manager but was given a team leader, Abigail. this person is the most useless of staff i have encountered. 48 hours later i have received n reply from her whatsoever.

this is truly disgusting behaviour from a major bank and **************** in my opinion. how many unknowing customers are being charged ridiculous false fees???