Nedbank *****

Telephonic ***** committed from a Nedbank branch. Received a call from a Durban branch about strange activity on my account. Do I want to stop my card. Yes. No password or pin or any other info given. An hour later I see R45 000 taken out my account in 7 different immediate payment transactions and deposited into a Capitec account. Immediately call the Nedbank ***** line and report. Sorry can't help... after 3 months of "investigation". Offered to refund R7000 which I refused. The bank actually forwarded a record of the calls to me indicating it was from within the branch itself.... still they would not accept responsibility. Reported to Banking Ombudsman. After 7 months " investigation" they said they can do nothing to help and completely ignored my repeated notes indicating the initial call came from within nedbank itself. Am in the process of closing all my Nedbank accounts after being a client for 35 years. I then googled which banks are found to be mostly involved in ***** cases. Nedbank and Capitec!!! To their credit Capitec did refund R2000.