Nedbank Customer Service Satisfaction

Hi @Nedbank

Hope you well on your end today

I never, before, came to Hello Peter to write a review unless am being wronged to.

This is my first ever positive review about your protected brand image as represented by your in branch individual contributors.

I've been to Nedbank The Glen, Nedbank Sandton, Nedbank call centre telephonic communication and Nedbank Gandi Square and, have notice uniform client service handling when it comes to customer service satisfaction.

One killer service that I live to spread out came from Ayanda Mthabela at Ghandi square. I had just experience a breaking in ******* at my house and made a trip to Nedbank Ghandi to apply for a loan so I can replace my ****** properties. Anyway the loan I needed was declined but that doesn't cancel out the type of assistance I received at that branch.

I was treated with warmth, care, unbelievable dialogue and left the branch feeling so relieved. I used the word, relieved, because I went to the branch with immense load over there in my head. But was made to look at the situation otherwise.

How the company manages to ensure that your staff keeps clients valued, it is one remarkable strategy that only Nedbank knows how to implement that need/strategy.

Well done for the work done; behind. And for who you are as a banking service who aim to nail service delivery, and are doing exactly that unapologetically. Thank you and thank you once more. I thank you for the service you have so far delivered to me ever since I joined your Nedbank brand.

My thanks 🙏

Warmest regards

Loftus Mojapelo