MN
Montgomery N

1 reviews | Active since Jan 2017

26 Jan 2017, 15:26

Nedbank Cresta make nothing happen

<p>I was at Nedbank Cresta mall this afternoon to make a cash deposit to my MFC acc,but i did not have my mfc account details so as i have done before at the very same branch i ask for my MFC account details,the teller was *********** or new because he wanted help from who i think may be the team leader.After a while i had to leave because i was on a lunch break ,so i complained to the teller and the team leader or who ever told the teller to me back my money because he does know how long he'll and not in a nice tone. I have done the same deposit at the very same branch in lless than 2 min ,but this time they really didnt care. Now i have to sit with a late deposit blah blah blah.... There was not even a long que but there was very little interest to help from the staff.</p>

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Replies (1)
Nedbank
Nedbank's reply26 Jan 2017, 16:01
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team