Nedbank Credit division deserves no credit for service!!

App**** for a credit online (excellent online application btw) however the problems started once I was notified via phone call that my application was successful.

For two weeks after this initial phone call, I was not contacted at all, I had to phone and follow up.

How is it possible to be accepted and given a credit card with no follow up call to discuss the terms and conditions and the actual approved limit?? I still done even know what the limit is, the charges, the monthly service fees nothing.

How is this even possible?