NEDBANK CREDIT CARDS DIVISION PATHETIC!

I would like to express my "SINCERE" gratitude to NEDBANK Credit Cards section for ensuring that I missed a business opportunity by waiting till the last minute to tell me that my request for credit increase was declined. Not only did this ensure that I do not have time to look for help elsewhere - it is contrary to their promise to respond within 3 working days (It took them 8 days). My loyalty banking with them (20 years) - means nothing - I am obviously only a drop in their ocean of wealthy clientele. I actively will encourage the use of other banks (Capitec, ABSA) and so on going to the future.