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gundo.neswiswi gundo.neswiswi

1 reviews | Active since Oct 2016

18 Jan 2017, 12:10

Nedbank credit card repayments....day light *******

<p>I was behind on my credit card payments. My card was handed over to the legal division. I am paying my card religiously but not receiving statements or the duration i will be paying for my account until its closed. I am being charged interest charges and legal fees that deplete the monthly repayments i am making. This means that my outstanding balance doesnt change. How can a person pay for a card indefinately? How can the bank not tell me how long it will take to pay off my credit card? At this rate, 30 years from now i will still be paying for a credit card. I am not using the card because it has been blocked. It seems unfair that after payning R12000 in 2016 my outstanding balance has reduced by less that R500. This is ****************.</p>

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Replies (2)
Nedbank
Nedbank's reply18 Jan 2017, 12:24
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

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gundo.neswiswi gundo.neswiswi's update27 Jan 2017, 09:10
Reviewer Update

Nedbank made contact with me and i am happy about the help i am receiving.