NEDBANK CREDIT CARD MONEY TAKEN UPON ACTIVATION

<p>I app**** for a nedbank credit card on line and it was approved upon receiving and activated it on the 12th of January 2017 there was an amount of R3387.82 that was taken from that credit card and went to bank to require who had taken money out I was told it was some trading company called FXLIDER which I know nothing of went to a branch in Rivonia boulvard was told they are not able to assist me they cannot even reverse the money as the company is unknown,so what makes me angry is how can those people take my money on MY NEW CREDIT CARD how did they know I had app**** for a credit card and which card to use,been to the bank till now know one wants to assist at the Rivonia BRANCH even the if I request for a manager I am always told that he or she is not available I WANT THAT MONEY BACAUSE IS IT MY BANK AND ITS SUPPOSE TO PROTECT THEIR COMPANIES INTO GOING TO OUR ACCOUNTS AND TAKING MONEY,I SPEND MY MONEY TO CONTACT THESE COMPANY IN GIVING BACK MY MONEY AND I GET A RUN AROUND FROM THEM I EXPECT NEDBANK TO SOLVES THIS AS THIS COMPANY JUST TOLD ME I WONT BE GETTING MY MONEY I HAVE BEEN EMAILING,FAXING ALL THE DOCUMENTS THAT THIS COMPANY REQUIRES BUT NOTHING IS COMING RIGHT ANS THEY JUST SENT AN EMAIL SAYING BY 5PM OF THE 20 OF JANUARY 2017 IF I DONT PROVIDE THEM WITH THE CONFIRMATION FROM NEDBANK THAT THE CARD WAS REPLACED AS NEDBANK DID GIVE ME ANOTHER CREDIT CARD ON THE 18TH OF JAN COS DEY SAID THAT ON FRADULANT BUT STILL NO ASSISTANCE FROM NEDBANK,MY CONTACT DETAILS ********** 799 PLS CONTACT ME TODAY AS I WILL BE TAKING IF FURTHER TO THE OMBUDSMAN FOR BANKING</p>