1 reviews | Active since Feb 2017
Nedbank credit card *****
<p>On 16 January 2017, 11 ********** credit card transactions was done on my Nedbank credit card, resulting in my set limit being exceeded by almost R7000. the ********** bought pre-piad electricity on my credit card and EasyPay has kindly furnished me with copies of all the transactions, showing meter and cell phone numbers, but Nedbank has declined to repay me, stating that it was my fault. I cannot understand why we have limits on our cards if the bank allows transactions above the set limit. Surely they can repay at least the amount that exceeded my limit?</p>
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
