Nedbank Credit Card division is totally pathetic, and unreachable

App**** for a credit card via internet Jan 2021. Was given details via sms of what documents was needed and where to send thru (email). It was partially apptoved pending the documents. Wesend it thru to them, we where asked for this everyday, we send it everyday fir 2 weeks. We tried phoning no one picks up and no one is available, mailboxes also full. If you miss their call, try phoning back cannot reach anyone. We have given up. App**** via internet for Absa Credit card and was approved 3 days later. Nedbank we thought highly of you but not anymore, this is the worst service ever.