Nedbank credit card division

Good Day

I writing this review too complain about the nedbank credit card division..

I made an application telephonically on 22 November 2018.I was told that my application was approved in principle and that I should email my supporting documents that are required. I was communicating with a consultant by the name of Ashleigh Tyler Abrahams.I emailed all the required documents and received an email from her confirming that she received my documents and will notify me of the out come.I received an sms requesting me to send me documents to carddocs@nedbank .co.za I emailed Ashleigh immediately informing her of the sms and she said she sent them through again..I called on the 28 November 2018 to find out how far my application was and I was told that Ashleigh sent an email to them telling them that I can’t afford the card and it should be declined.i was shocked to hear this because she was the one that was helping me and she had my gross and net along with my monthly obligations and she said at first that it was approved now she declined it..We as your clients do applications because we have a need for your products if your consultants are gonna decline our applications the least they could do is info us when they did so and not play with us..

Thank you.