aA
alicats A

1 reviews | Active since Sept 2016

30 Jan 2025, 14:39

Nedbank Credit Card ***** Department is USELESS.

There was *****ulent activity on my account in the early hours of Thursday 19th December. I called the Nedbank ***** number immediately on realising that something was amiss. The gentleman who assisted me was helpful. Since then its been downhill. I was informed that the dispute would be resolved in 7 to 21 days. I am still waiting. Emails get read, but there is no response. The silence is deafening. The *****ulent transactions on my account were substantial and have affected me mentally and emotionally, yet no one at Nedbank could care.

0
Replies (1)
aA
alicats A's update30 Jan 2025, 15:18
Reviewer Update
I am going to name and shame the persons on the other end of the email who remain silent and no help forthcoming:
1. Lebogang Segage ***
2. LPU Current and Savings account ***
3. Vivashini Singh ***
4. Julian Darries whom I assume is from the LPU email

I have tried calling *** to be told to call the toll-free number ***which tells me to call ***. I have tried this number twice and each time the call remains unanswered. HOW IS THIS POSSIBLE?