NEDBANK CREDIT CARD COMPLAINT.

NEDBANK CREDIT CARD/SOSHANGUVE CROSSING BRANCH LAST YEAR NOVEMBER 2025 I WENT TO NEDBANK CROSSING SOSHANGUVE TO REPLACE MY CREDIT CARD AND TO MY SURPRISE IT WAS REPLACED WITH A GARAGE CARD, I WENT BACK TO THE SAME BRANCH TO HAVE SAME CORRECTED ONLY TO BE REFERED TO CALL CENTRE, WHEN I CALLED CALL CENTRE I WAS REFERED BACK TO THE BRANCH BECAUSE BRANCH MANAGER NEEDS TO WAIVE REPLACEMENT COST BECAUSE IT WAS THEIR MISTAKE FOR REQUESTING A WRONG CARDS.CALL CENTER EVENTUALLY AGREE TO DISPATCH THE CORRECT CARD WITHOUT COST IMPLICATIONS, TO-DATE I AM STILL WAITING FOR THE CORRECT CARD.I CALLED IN AGAIN TO COMPLAIN AND REQUESTED TO SPEAK TO A TL OR MANAGER TO THIS DATE I AM STILL WAITING FOR THEIR CALL.I AM BASICALLY WITHOUT MY CREDIT CARD FROM LAST YEAR NOVEMBER TO-DATE AND STUCK WITH A GARAGE CARD WHICH I DO NOT EVEN USE OR NEED AT THIS POINT BECAUSE NO ONE WANTS TO TAKE THE RESPONSIBILTY AND ACCOUNTABILITY FOR DISPATCHING THE WRONG CARD.WHAT DO I DO IN THIS CASE? STOP PAYING MY CREDIT CARD TO GET SOMEONES ATTENTION AND END UP AFFECTING MY CREDIBILITY? CAN SOMEONE FROM NEDBANK CREDIT CARD CALL ME PLS *** AND RESOLVE THIS MATTER BEFORE I ESCALATE THIS MATTER TO THE REGULATOR