Nedbank Credit Card Application takes 3 months

Is this possible with a big company like Nedbank?<br> I first had a phone call from a telesales lady early May.<br> I later got a sms telling me that my application was rejected because of documents being short supp****.<br> I app**** online on 25 May<br> I had to email the online documents again on 28 May 2015 because the fax nr given to me stays engaged every day I wanted to fax it through.<br> I heard NOTHING from Nedbank.<br> I emailed them on 24 June and asked if there is any news.<br> I had NO REPLY OR FEEDBACK until now?<br> <br> Somewhere in between I had a sms telling me that the application may take 3 months.<br> <br> Is this acceptable to ANYONE?<br> <br> I have no tel where to call to find out what happened to my application. No phone call from Nedbank after the first telesales call.<br> <br> I just want to find out why is there no feedback. I supp**** them with all relevant FICA Documentation that was outstanding a very long time ago.