Nedbank Credit Card application Poor Service

The process for an online credit card application with Nedbank is tedious, awful and extremely painful. I app**** for a credit card on 15 May 2019 and to date I have still not received the credit card. Nedbank does not keep a person updated and when phoning in all they have to say is the card is in process and that's all they can offer. No other information. it is now 3 weeks later and the card has yet to be delivered. on Thursday 27 May 2019 I received an sms saying that the courier will be in touch within the next 48 hours to arrange delivery and it is now 5 June 2019 and no one has contacted me to deliver the cards.