RR
Rinus R

1 reviews | Active since Dec 2012

02 Oct 2018, 08:42

Nedbank Credit card.

I have been a nedbank credit card holder since 2009... They have always been willing to take my payments and provide services to increase my limits.

Now that I want to cancel and close my account I get shifted around from department to department, nobody knows what is going on and nobody can give me any answers. How is it acceptable to transfer someone to another department without even giving the client a chance to respond to a statement.

I am truly sick and tired of working with Nedbank and I will never make use of their services again.

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Replies (1)
Nedbank
Nedbank's reply02 Oct 2018, 08:46
Official

Dear Rinus

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support