Nedbank Credit Card

Good Morning

Not sure how to express my disappointment in my current bank. I app**** for a credit card, its was declined due to incorrect information, it was appealed and approved. I am now waiting 1 month + to have my account opened, card ordered and issued. For a bank as big as Nedbank i find it to be very unprofessional especially considering that i am a NEDBANK client for a good few years now and have had various well managed accounts with them. To add to my frustration, i have been calling the callcentre numerous times and each consultant provides different information and promises to have my card issued, to date, i have not heard anything from NEDBANK unless i make the call. In my opinion, somebody clearly is not doing their job as servicing the client. I am awaiting a response.