Nedbank Credit Card

I am getting fed up with Nedbank.... In February my card was ****** and I reported as such to nedbank. I asked that they flag all transactions during the particular period as ********** as I had not authorised any purchases on the credit card during the particular time. Turns out there were many transactions that went off on the card during that time. Nedbank only flagged 2 transactions and reversed them as ********** transactions. Upon receipt of my statement, I found out that there were many other transactions which Nedbank failed to alert me and I now sit with a heavy credit card debt that I didnt authorise purchase on. I contacted Nedbank countless times to resolve the issue but it seems that Nedbank does not really want to assist in this regard. The eventually sent communication that my card was used and they had no intention of resolving the ********** transactions. I find this disturbing and the number of months it has taken to resolve this is tedious. I have referred the matter to the Banking Ombudsman and await a final decision which has taken over 2 months while this credit card debt piles up. I am now simply fed up with the service I have received from Nedbank.