1 reviews | Active since Apr 2011
Nedbank credit card
i wrote a review about my nedbank credit card on 4 september 2017 and nedbank's attorneys are harassing me. I did receive a call from a nedbank agent thereafter explaining that the amount that i am paying towards the arrears are not sufficient etc. i explained that i am unemployed and i have no funds to pay extra. i was livid at nedbank. the agent advised she will call back. she did not call back.
i receive a call from nedbank's attorneys stating i need to pay 10% of the arrears and that my account has been handed to collections. i stated that i am unemployed and how do you expect me to pay extra.
can anyone advise how i go about this please? i am writing to the banking ombudsman as well.
no empathy from nedbank for people that are downtrodden. i am trying to pay monthly by making and selling cakes and have not faltered on the amounts that i am paying currently.
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team
We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.
Kind regards
Client Experience Team