Nedbank Credit Card

I had a credit card with Nedbank which they told me that it was handed over to their legal. I have been paying it off and I manage to settle it early January this year. I have called them number of times to send me the settlement letter up until today nothing has ever happened. More I was also debited after I had fully settled the amount. Please kindly look at this. You miss a month or two they hand you over to their legal yet when you have comply they fail to update your records. Two wrong don't make wright. Please can I have settlement letter and I hope my account won't be debited again. This exploitation must stop. We don't afford lawyers like they do. They must also update my Trans-Union as it is reflecting like I have not been paying for 2 years yet I have paid them consistantly.<br> <br> Thanks