1 reviews | Active since May 2017
Nedbank
<p>I app**** for a credit card through nedbank. I get told im declined via sms. No reason. I call in they say they'll log a query because there isn't a reason. I hear my phone ring 3 seconds and before i answer the call drops. I call the number its nedbank. They say low credit score but I have a loan of 150k which goes off by debit and has never failed. So they say they will log an appeal and call back. Again another 3 second call and call drops. Are you guys trying to cheap out or is it because you are trying to show your supervisors or have a record you've called me and I did not answer? You do not call back or leave a message. I call again and the more I call the longer I wait on my cell phone. The agents become less competent as the day progresses. It goes from logging a query, logging an appeal and now the agent says he cant put any note on the call. I know how the system works I worked for all the banks. I am going to start emailing management next because this credit score thing is bull****. It's also not an affordability issue because I earn far more than I spend. I find this service disgusting already. But I will not leave this until your top management knows. </p>
Dear Firewithaz
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
Dear Firewithaz
Your concerns have been noted and a resolution manager will contact you to discuss the way forward.
Kind regards
Client Service Support
As per the the case notes the matter has been resolved and you also made comments on this matter. If you have a query you need to call *** for assistance.
Regards
Client Service Support
As per the the case notes the matter has been resolved and you also made comments on this matter. If you have a query you need to call *** for assistance.
Regards
Client Service Support
