Nedbank contrevened the POPI Act and much more

I had received an incorrect email which seems to have been a sensitive transaction and an international transaction referred to as an inward fund.

I am most definitely not satisfied with an apology from nedbank. My account, personal details and email address had been shared with an unknown third party, this in my opinion has created a risk to my personal details and to my financial information overall . Nedbank has contrevened the POPI Act, and I find that purely unacceptable from a well established financial institution. At this point in time, my personal identity could be used without my knowledge even in another country.

I was contacted by Mathabo from the branch at quagga center, informing me that my details have been mixed up with another person, this is quite a compromise of my privacy of which Nedbank is responsible.

Nedbank had only made contact with me after me bringing it to the banks attention.

I feel like the matter is not suffucient for an apology from nebank, do you agree? Nedbank must be held accountable for this mess.

A soonest response is appreciated

Regards Mr and Ms Moodley ***