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abongilemb A

1 reviews | Active since Jun 2016

02 Sept 2016, 09:18

Nedbank continues to not value customers

<p>I settled my loan on 19 August 2016, and received a paid up letter on the 25 August 2016 then promised that in seven working days i will have the judgment removed from my name, nothing has been done i cant even send the letter paid up letter they gave to me as transunion does not accept it because it does not have case number, having asked them to etleast send me a new paid up letter with case number, i opened a complaint with them no luck. I got myself a new job and monday i must have this done. CAN SOMEONE AT NEDBANK PLEASE HELP ME I CANT LET THIS OPPORTUNITY PASS PLEASE</p>

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Replies (1)
Nedbank
Nedbank's reply02 Sept 2016, 10:02
Official

Dear Abongile,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team