Nedbank continues to dissapoint

Even after numerous escalations and visits to resolve an issue with my credit card, Nedbank continues to dissapoint me.<br> <br> I would really advise anyone to think twice before relying on this bank with its complacent staff.<br> I've struggled with the same fica issue for over 2 months. I submitted documents over 4 times and each time the person helping me fails to follow up with me to notify me abt the status of my fica. The staff seems unwilling to help and complacent. They tell me different stories at every branch and even after a Nedbank official promised to help me after writing my first complaint report, even he has failed me. #Frustrated Fed up Nedbank customer. They could learn a thing or two from Standard Bank.