Nedbank consultants are ***** and make consumers feel like idiots

I've never felt so ****ed by a bank like this. Well I'm so tired of calling Nedbank for an atm query that was meant to be resolved within 48hours. Well its its now 5 days and guess what the first agent bless his soul he logged my query. The asshole who actually handled my query **** to to me and said that the money has been reverse and will reflect by close of business on Monday. Who the hell has time to call the bank every single day for the same thing over and over. You guys just know how to belittle people and fu** us over. I am drained by having to call every single day sometimes twice because money I worked for that your faulty atm didnt give to me. You guys literally **** peo mentally because you drive us to this point where we don't feel like we can trust the people who work for Nedbank You just **** to me. When I checked on Thursday the female consultant told me that just like me she cannot see that the money has been reversed and back in my account. For **** sake it Thursday already you want to tell me that my bank is as useless and people have been telling me and yet I've been standing up for Nedbank This is it I am beyond disappointed and utterly ashamed to say that people have been right about the people/***** that work there. You will be losing more clients at this rate. Stop mentally raping us we did nothing wrong we your customers and we just want Nedbank 5o do right by us. Highly annoyed