KM
Khantse M
1 reviews | Active since Jan 2016
06 Jan 2016, 13:43
Nedbank consultant gave me attitude on the phone
I have been making payments from Internet banking and choosing the email notification option from Sunday and I haven't received any proof of payment.<br> <br> I need those things urgently so I decided to call nedbank so that they can fix the problem, a lady by the name of Palesa gave me attitude and told me that I'm impatient, it's been 4days, but she claims that I'm impatient, I mean like really!!<br> <br> I need the proof of payment for my rental ASAP, it's the 7th tomorrow!!<br>
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Nedbank's replyOfficial
06 Jan 2016, 14:03Hello Khantse,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
Nedbank's reply06 Jan 2016, 14:03
Official
Hello Khantse,
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.
Kind regards
Client Experience Team