Nedbank consultant,

Two weeks ago l have called their customer care to stop a debit order. They have charged me R 55 for it, which I didn't mind. Boooom today surprises the debit order go through. I have to run around like a fool to go reverse the money, only to find out they all closed today. I have never been so frastracted from something I have tried to stop it long time ago. Nedbank consultant please do your work this is an acceptable!