Nedbank Communications

Just a note about Nedbank and their way of dealing with their clients. The below sms i received after making arrangements with a very pleasant gentleman, thereafter i receive this rude sms, no greeting or salutation, just a threat. Actually i was R200 odd in arrears, due to the covid lockdown we barely earn enough to keep up our bond payments but we do manage it, upon phoning the collections department i again dealt with a very pleasant lady and confirmed the arrangements with her.

This was noted on the system. Again today i teceive a " reminder sms" to pay by the 31st as arranged. This is not the arrangement. Really Nedbank, just treat your clients with respect, we are not garbage. We are hardworking people who have been dealt a blow by the lockdowns and retrenchment Kindly quit harrassing clients who are trying their utmost. Please.

No reply is required. This is the sms that i received and it is not acceptable

U moet dringend die agterstallige bedrag van R4553.03 ten opsigte van u Nedbank-huisleningsrekening regstel. As geen betaling gemaak word nie, sal 'n finale aanmaning uitgereik word. S***el ons dadelik by *** om oplossings en betaalreelings wat die bank kan bied, te bespreek. As u voor ontvangs van hierdie boodskap betaling ten opsigte van u rekening gemaak het, ignoreer dit asseblief. Verw 4600***xx