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adele.niemand adele.niemand

1 reviews | Active since Aug 2016

09 Nov 2016, 09:58

NEDBANK COMMITING ***** - ********* -

<p>I opend a Nedbank Savings Acc (in my name) were my son's paper money gets paid in. Account is two months old. This is now the second month that Nedbank is deducting from the account without any Debit Order signed or permission given to do so. 6 October I phoned and emailed ********** - today is the 9 November and Nedbank deducted again. I have two loan accounts that is in arrears with R2150 and R1042 and made payment arrangements. THIS DOES NOG GIVE NEDBANK PERMISSION TO DEDUCT FROM ANOTHER ACCOUNT IF NO PERMISSION WAS GIVEN. I will also lodge a complaint with the Ombudsman for Banking Services and lay a charge of ***** againts Nedbank. And be sure that I will tell everyone who is willing to listen about Nebank's ********* practice. </p>

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Replies (1)
Nedbank
Nedbank's reply09 Nov 2016, 11:04
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team