NEDBANK ******* COLLECTIONS AND DEBITS

Ref no ***1 THEY ARE *******LY DOUBLE DEBITING PERSONAL LOANS FROM PEOPLE THAT WAS RETRENCHED AND AFFECTED BY COVID AND EVEN HAVE MADE ARRANGEMENTS TO PAY MORE MONTHLY, SECONDLY THEY ARE REFUSING TO RE-DO THE LOANS OVER A NEW PERIOD AS PRESCRIBED BY LAW AS WELL TO ENABLE PEOPLE TO RECOVER FROM COVID EFFECTS THAT ARE NOW EMPLOYED ALTHOUGH AT REDUCED INCOME, THIS WILL HAVE AN ADVERSE TERRIBLE EFFECT ON PEOPLES LIVES ALTOGETHER AND EITHER FORCE THEM INTO SEQUESTRATION, BANKRUPTCY OR ONTO THE STREET. LASTLY, THE BRANCH STAFF HAVE NO POWER AND/OR AUTHORITY TO DO ANYTHING FOR THEIR CLIENTS THAT TAKE TIME OFF WORK TO GO AND APPLY FOR RECALCULATION, NEW ARRANGEMENTS OR RENEWALS TO GIVE PEOPLE A CHANCE TO CORRECT ANYTHING IN THE ABOVE RGARDS, THEY ARE SIMPLY TOLD TO DEAL BY PHONE WITH THE COLLECTIONS DEPARTMENTS WHICH IS LUDICROUS PATHETIC AND *******LY ONE SIDED BANKING PRACTICES. SO AT THE CURRENT RATE OF CHANGE IN COST OF LIVING INCREASE OVERNTHE PAST 4 YEARS RENDERS THEIR "CLIENTS" HELPLESS TO TRY AND CORRECT ANY ARREARS AND JUST WHITHER AWAY WITH DOUBLE DEBITS WHICH DISSABLES THEM TO KEEP UP WITH THIS LIFE. BY RECALCULATING THEIR LOANS OVER A NEW PERIOD AS PRESCRIBED BY LAW ALL OF THE ABOVE NEGATIVE ADVERSE EFFECTS COULD HAVE BEEN AVOIDED, NEDBANK WILL BE INCREASING THEIR PROFITABILITY ON PROFIT ETC. THE STAFF OF THE COLLECTIONS CUSTOMER RELATIONS ARE DOWNRIGHT RUDE AND UNQUALIFIED TO MAKE ANY DECISIONS EITHER WHICH MAKES THIS PROCESS UNBELIEVABLY STRESSFULL LEAVING PEOPLE TO HAVE TO CALL IN UP TO 5 TIMES TO BE ASSISTED AND THEN BEING TRANSFERRED TO 6 PEOPLE EVERY TIME TO REPEAT THEIR PREDICAMENT AND JUST BE TOLD THEY REFUSE TO REVERSE DOUBLE DEBITS, AND AM NOT INTERESTED IN ANY ARRANGEMENTS. NOW TELL ME HOW MANY LAWS ARE BROKEN ABOVE IN TERMS IF THE BANKING ACT AND TOTAL INCOMPETENCY ******* SERVICE AND A **** BANK. MY WIFES CELL *** OR *** GIDEON F PUTTER, IF YOU HAVE THE GUTS TO TALK TO ME INSTEAD OF SENDING MY WIFE INTO A FRENZY OF STRESS AND ANXIETY F' NINCOM****S! EMAILS *** or ***