Nedbank closed my wrong bank account

Nedbank closed down my cheque account instead of my savings account without my knowledge or consent. My salary and payements from clients were returned to source. Thus my salary I was supposed to received on monday I only received on friday due to Nedbank's mistake. My debit orders were also returned. Nedbank reopen my cheque account on a new internet bankling profile. Thus all my beneficiaries and their payment history is gone!!! My nearest branch can't / won't assist me to copy back all my benefiacieries or their history that I need so urgently!! They say I must call the caal centre. I don't want to talk to call centre because it is interfering and keeping me out of my work. They only transfer you from the 1 person to the other and if they can't help you they send you to a branch!! So waht is my options??? Due to Nedbank's mistake I must cope with the inconveniece and can't manage my payment etc!!!!!