1 reviews | Active since Mar 2017

11 Mar 2017, 08:44

NEDBANK CLIENT SERVICES NON EXISTANT

<p>Since October 2015, I have been in contact with numerous representatives of Nedbank Homeloans, regarding the pay-out of an Old Mutual policy that was ceded to them. The policy matured in 2012 and Nedbank simply does not respond to any mail sent to them, apart from the automated response "We will contact you within 24 hours". It seems my only alternative is to send correspondence by registered mail and as a last resort initiate legal action to recover the money owing. "If you are serious about money", Nedbank is the last place to consider.</p>

0
Replies (1)
Nedbank
Nedbank's reply11 Mar 2017, 09:03
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team