Nedbank Chatsworth Durban *********** Teller

I went into the branch to activate my internet banking and collect my card as my cellphone and other stuff where ******. I go to the teller and explain to her what had happened to me and what I want done. She then goes to get my card and she gives me my card. I asked her to block the temp card that I had. She seemed confused as to what needs to be done and asks for assistance from her colleague. I waited patiently for her colleague to finish with her client and come to assist this lady. After some time she came and helped and showed the teller how to block a card. The teller then blocked the card. And then she left. I continued my query with the teller. She took forever to sort out my card issue including resetting the pin. After she eventually sorted it out I asked her to please activate my cell apps and banking. She began to do so but seemed lost as to what she needed to do and asked the people next to her again. As much as it was annoying me I was calm and quiet. She then pulled out a book which she used to look for some codes etc. She finally got to my profile and asked me if I wanted to change my limits which I said no to. She continued doing her part but it looked as if she didn't understand what she was doing. She called for her superior who needed to sign of a document and there too the superior was telling her which was right and which was not. I was still frustrated but showed no frustration toward the teller. I kept smiling and allowing her to figure things out which took alot of my time. We were finally done and I proceeded to the online banking person who helped to reset my profile. The reason I wanted to activate my cell banking again so that I could do my transfers and payments asap. I then went to do some shopping and when I got to the cashier to swipe my card I encountered an embarrassing moment because the Nedbank teller had blocked the wrong card and I'm standing at the till looking like an idiot while people thought I was fooling the cashier. Then I get home and try to use my cell phone banking app to purchase electricity and airtime only to be even more furious at the Nedbank teller who made all my limits to be R1. 00. What in God's name can be done with R1. 00 limits. That teller at Nedbank chatsworth has made my life even more difficult because now I have to go back into the bank to sort this issue which should have been sorted the first time I went in. I have to look after my husband with a broken leg and my mother who is very ill as well as my baby and instead of doing that I have to go back to the bank and follow long queues to do what I went there for initially. This is really an inconvenience to me. That Nedbank teller is very ***********. I had tried to be a considerate client but I see being considerate doesn't really solve your issue it makes it worse. Frustrated isn't even the word.