Nedbank charging 'tracing costs recovery' when they had a payment which they only cleared after nearly 2 months

<p>Nedbank has charged my account a 'tracing costs recovery' even though I had paid an installment on 29 March 2017 but they only cleared my payment on 25 May 2017 and I was dealing with Nedbank as to why the amount had not been cleared.</p> <p>I received a phone call from Nedbank to which I then made an additional payment but then I noticed I was charged a 'tracing costs recovery'. This is incorrect as Nedbank had the money all along and the this fee should be removed along with any incorrect interest charged due to the payment they only cleared after nearly 2 months</p>