1 reviews | Active since Jul 2011
Nedbank charging ******* fees
<p>I see on my homeloan statement that I am being charged R68.40 admin fee instead of the R57 as per my contract. This is not allowed as per the NCR circular 8/2016. I also never received notification of this change which makes it look like you tried to slip this through without your customers noticing.</p> <p> </p> <p>As I have paid you more than I should, I need to be refunded interest on the additional money I have paid into my bond.</p>
Dear Corne
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Corne
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team