JC
Jeremy C

1 reviews | Active since Nov 2012

16 Jan 2017, 13:12

NEDBANK ;CHARGES AND CHARGES

<p>I have been charged for a credit card after a ********** transaction as if it had been lost or ******.</p> <p>I have been charged for a new A.T.M card when a card was replaced after the bank could not retrieve the one that was held in their machine.</p> <p>I have been charged by the bank for statements printed by the bank and required by me to open a savings account at Nedbank.</p> <p>Nedbank is quick to add charges.</p>

0
Replies (3)
Nedbank
Nedbank's reply16 Jan 2017, 13:24
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team

JC
Jeremy C's update07 Feb 2017, 10:34
Reviewer Update

My complaint has been delt with in an efficient and friendly manner by the Nedbank Client Experience Team. Thank you.

Nedbank
Nedbank's reply07 Feb 2017, 10:58
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.