1 reviews | Active since Feb 2017

06 Mar 2018, 10:07

Nedbank charges

My son has a Nedbank4Me account as he is a minor. Apparently there are limited fees on this account. My son went into 9 rand overdraft and the same vendor tried to put though a transaction for about 70 rand multiple times. Nedbank were happy to charge 6 insufficient fund charges of 8.50 rand for the same vendor essentially charging over 50 rand for an insufficient fund alert. When I called them essentially the message is that it's my problem not Nedbank's. I work in the finance industry so pretty disgusted with how a financial institution makes money, especially from a minor.

Zero out of Ten.

0
Replies (2)
Nedbank
Nedbank's reply06 Mar 2018, 10:23
Official

Dear Douglas

We regret the inconvenience you experienced. Nedbank continuously strives to deliver excellence. We will contact you to assist with resolution.

Kind regards

Client Experience Team

's update30 Mar 2018, 16:21
Reviewer Update
Nedbank sorted it out. Thanks.