Nedbank changes info without Verifications.

I have received a bank statement of my account via email and I noticed that my postal address was changed to something completely unknown.

I enquired with Nedbank via phone and was told to submit a complaint via email. I received an email reply in which Nedbank is only applogizing but nothing else.

I asked who requested the change and who at Nedbank executed the change, because I did request such chnage. No reply on follow up email.

So how save is your money with Nedbank if they suppose to verify caller (me the client) and conduct an authentication.

Thus. Nedbank will always help becasue they want to render a brilliant service nether mind who really calls, and will do anything on anybodies' account/s.

Watch, next time you get a bigger surprise, monies will disappear and you will not know because Nedbank will change info and.by the time you realise something wrong, all is lost and Nedbank will look away.

None is acceptable for me.