Nedbank Centurion: Branch Manager Verbally and Psychologically Abusing Staff

Dear Mr CEO:

As a loyal Nedbank customer, having bank with Nedbank for the last 15 years.

I was at your Centurion branch today, and waited almost 1.5 hours in the line, understandably due to many branches that is closed in the area as was explained to me by the gentleman at your reception.

However I took the time to write this complain on what I experienced in your Centurion Branch today been 17 June 20.

The teller lady whom helped me, when I got to the window, her eyes were full of tears. I asked her if she was ok and she said all is fine. It was not even a minute that passed, she broke out in full tears.

Long story short, it seems that your staff at the Nedbank Branch are been treated with gross disrespect and threats by the Branch Manager, the branch manager has apparently threatened them with written warnings and dismal etc ongoing and this is the fear their operate under.

It would seem that the Branch manager has her staff operating under extreme fear when things dont go as plan.

I am so disturb of what I witnessed on this lady's faced today and by the few words that she shared with me and really feel sorry for your people at Nedbank Centurion.

Mr CEO please jump in your car, visit your Centurion branch and see what your people are going through.

I am so disturbed of what I witnessed today and told my wife we should consider closing our accounts and investment accounts with Nedbank.

Please Sir, start being Green with your people first, , before trying to save the planet.

Regards A very disturbed customer.