Hellopeter
Share Your Experience
lM
lebogang M

1 reviews | Active since Mar 2017

04 Mar 2017, 11:42

Nedbank Cellphone Banking

<p>I purchased data bundles on tuesday 28 February throught the NedBank App. The money was withdrawn out of my account I followed up on this and the the response i got is we are still invistagating. And 4 days later they are still investigating. Now my question is will i get interest for them keeping my money during investigation? if i owed Nedbank that money i would be accumulating round about 30% in Intrest. Nedbank Bring back the money.</p>

0
Replies (6)
Nedbank
Nedbank's reply04 Mar 2017, 11:46
Official

Dear Lebogang

Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:

Your identity number
Your account number

Alternatively you may email the required information to email: ***

Kind regards

Client Experience Team

lM
lebogang M's update09 Mar 2017, 09:58
Reviewer Update

I sent my details 2 days ago and still no feedback.

Nedbank
Nedbank's reply09 Mar 2017, 10:08
Official

Good day

We are attending to your complaint and will contact you accordingly

kind regards

Client Experience Team

lM
lebogang M's update21 Mar 2017, 10:03
Reviewer Update

Thank you Nedbank for resolving my issue.

lM
lebogang M's update21 Mar 2017, 10:03
Reviewer Update

Thank you Nedbank for resolving my issue.

lM
lebogang M's update21 Mar 2017, 10:05
Reviewer Update

Thank you Nedbank for resolving my issue.