Nedbank catch a wake up

Horrible experience from day one entering the bank. My details was captured incorrectly and my card has my incorrect information. When brought to the banks attention, the consultant captured it as damaged card and I was charged a further R300 for replacement cards. I was told that there would be no charge. My cards are now on hold, and I have no access to my money.

How do you provide such pathetic service. I am considering cancelling my gold cheque account with Nedbank.

Please call me on *** urgently.