lM
lerato M

1 reviews | Active since Jun 2015

22 Nov 2018, 05:47

nedbank careless about the safety of its client

<p>on the 13/11 i wanted to draw money that was more than my limit so I went inside to draw from the teller but to my amazement we were told that the tellers have no money we have to draw outside and I told the teller that I want to draw inside because I dont want to risk with my money and life and draw on the ATM because of the crime during festive but we were made to wait for more than an hour waiting for so someone who will come with the money. What I dont understand is how can a bank have no R4000 inside I think they wanted to expose us, because after I asked to see the manager who was not available at that time were assist .So where did that money come from?</p>

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Replies (1)
Nedbank
Nedbank's reply22 Nov 2018, 08:27
Official
Dear Lerato 

We have noted your concerns regarding your experience at the branch. Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards
Client Service Support