Nedbank care nothing about small business

Nedbank (Hillcrest) - though I have yet to experience any good service for over a decade as a customer. Started a small business and opened a small business account with Nedbank. Their bank charges were exorbitant: I met with the small business banker to ask for solutions. She offered me a 50 free swipe option. I thought this would be sufficient. 25 extra swipes resulted in an extra R820 in bank charges!!!! (It more than doubled my previous bank month’s bank charges). When I made contact with my “personal banker” about changing the amount of swipes she was completely unhelpful (in fact she expected me to case after her to get this done - instead of offering customer service and being proactive - she went away and then followed up with me a week later after I’d sent emails/left voice messages casing up on it). Resulting in another 2 months exorbitant bank fees. We met in person and she had a supervisor there (she said she had the flu but looked well: and after a meeting of showing zero accountability and offering no solutions I left)…only for my business partner to see her happily helping another client and looking “flu free” (the level of dishonesty to pretend to be sick to avoid accountability is maddening). After 3 months of bank fees - going from R600 to R1300 - it’s just disgusting how exploitative Nedbank is of small businesses. Do not bank with them!!!